Refund policy
Last updated: April 19, 2023
Thank you for shopping at www.lifepreservernutrition.com. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
Interpretation and Definitions
Company refers to Life Preserver Nutrition, PO Box 6, Colonial Heights, VA 23834.
Website refers to www.lifepreservernutrition.com.
User means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.
Your Order Cancellation Rights
You are entitled to cancel your order within 14 days without giving any reason. The deadline for cancelling an order is 14 days from the date on which you received the goods.
To cancel, inform us by email: customerservice@lifepreservernutrition.shop. We will reimburse you within 14 days of receiving the returned goods using the original payment method.
Conditions for Returns
- The goods were purchased in the last 14 days.
- The goods are in original packaging, unused, and undamaged.
- You have the receipt or proof of purchase.
- Exceptions: Personalized goods, goods with expired dates, and items unsuitable for health or hygiene reasons once unsealed.
Returning Goods
You are responsible for the cost and risk of returning the goods to us at:
660 Boulevard, Colonial Heights, VA 23834
We recommend using an insured and trackable mail service as we are not responsible for items lost or damaged during return.
Exchanges
For defective or damaged items, contact us to arrange an exchange for the same product.
Gifts
If marked as a gift at purchase, you’ll receive a gift credit for the value of your return. If not, the refund will be sent to the gift giver.
Contact Us
If you have questions about our returns and refunds policy, please contact us: